Once again, Ticali has chosen to block the MCC newsletter. If you are a Tiscali user, you should complain to them using to following letter, relacing the XXXX with the relevant detail:-
To: ISP Customer Support
Subject: Remove Constant Contact Block
Hello. My name is XXXX and I have been a customer of your services since XXXX. I understand that you employ filters and/or blacklists to protect customers like myself from unsolicited email; however, this has made it impossible for me to receive newsletters, announcements, and promotions that I have requested.
I value these communications and would like to receive them using this email address. The sender of these emails uses an email marketing service called Constant Contact. Constant Contact is not an open relay and has strict anti-spam policies in place. Because your filters block emails from Constant Contact I am unable to receive these communications. I ask that you please help me determine why these emails are being blocked.
For further information about Constant Contact or to request more information from them such as log files, the Ops team can be reached at - 001.781.472.8103 or ops@constantcontact.com.
Mail from Constant Contact can be found with the following characteristics:
"Envelope from:" domains:
@in.constantcontact.com
@in.confirmedcc.com
Sending IP’s
Beginning in March of 2008 Constant Contact will start to migrate all outbound mail IP’s to one consolidated block. This may take over a year to complete and IP’s will be removed from the list below once they are defunct. All future mail from Constant Contact will be sent from:
208.75.123.130 ccm22.constantcontact.com
208.75.123.131 ccm23.constantcontact.com
208.75.123.132 ccm24.constantcontact.com
208.75.123.133 ccm25.constantcontact.com
208.75.123.225 ccm29.constantcontact.com
208.75.123.226 ccm30.constantcontact.com
208.75.123.227 ccm31.constantcontact.com
208.75.123.228 ccm32.constantcontact.com
CIDR: 208.75.123.0/24 Network/Netmask: 208.75.123.0 255.255.255.0
Legacy IP addresses still sending these emails:
63.251.135.74 ccm01.constantcontact.com
63.251.135.75 ccm00.constantcontact.com
63.251.135.98 ccm06.constantcontact.com
63.251.135.103 ccm07.constantcontact.com
63.251.135.109 ccm08.constantcontact.com
63.251.135.115 ccm09.constantcontact.com
64.95.77.162 c1.confirmedcc.com
64.95.77.163 c2.confirmedcc.com
64.95.77.164 c3.confirmedcc.com
66.151.184.35 ccm02.constantcontact.com
66.151.184.37 ccm04.constantcontact.com
66.151.234.151 ccm14.constantcontact.com
66.151.234.152 ccm15.constantcontact.com
66.151.234.153 ccm16.constantcontact.com
66.151.234.154 ccm17.constantcontact.com
Please contact me when this problem has been resolved.
Sincerely, XXXXXX
Hi Simon,I have tried contacting tiscali with this complaint but they are requesting the error message which is received when trying to send them to me ,hope you can shed some light on this as i do miss the newsletters from John,cheers,Nick
ReplyDeleteI cannot supply the error message, as the e-mails are system generated, not by me.
ReplyDeleteThe information supplied in the CG message should be enough to allow Tiscali to do their job. If they can't/won't then you all need to keep nagging at them. No Tiscali users received NOTW this week either.
In answer to Simon I did get a reply to my first complaint but it only asked me to confirm who I was! I have re-posted the whole message again this week and have asked what is happening. Robin.
ReplyDeletePosted on behalf of John Aley:- I am sorry to read from CG of the Tiscali problem which is preventing some of our MCC members receiving NOTW.
ReplyDeleteI regret I don't know how to post messages on to CG direct but I wonder if you would mention that if anyone ever misses NOTW an Email direct to me - johnaley@portwrinkle.fsnet.co.uk - will ensure one is shortly winging its way to him - or even her if appropriate. John